Frequently asked questions

Call 1300 972 066, message us on WhatsApp on 0430 043 530, or use the quote form. Give us the date, time, addresses and number of passengers and we’ll confirm the vehicle and the price.

A day or more ahead is best, and earlier for weddings, event nights and peak holiday periods. We take same-day bookings whenever a vehicle is free, so it’s always worth calling.

The date and pickup time, the pickup and drop-off addresses, the number of passengers and anything unusual about the luggage. For an airport run, add the flight number.

Yes. Give us the passenger’s name and mobile number when you book, and we’ll confirm the details with whoever you nominate.

It depends on the trip: where you’re going, which vehicle you need and for how long. Send us the details and we’ll confirm the price before you book, so you know the cost up front.

Yes. We run door-to-door transfers to and from both airports from every Geelong suburb, and your chauffeur tracks your flight on arrivals.

From central Geelong, allow about an hour to Melbourne Airport in normal traffic and about 20 to 25 minutes to Avalon Airport. Each of our suburb pages gives a guide for that suburb.

Tell us your flight time and we’ll suggest a pickup time with a margin for traffic. Our article on how much time to allow shows how to work it out yourself.

Yes, please. With the flight number your chauffeur can follow the flight, so an early or late landing changes the pickup time without a call from you.

A Mercedes-Benz GLE, a Lexus ES 300h hybrid sedan, a seven-seat Mercedes-Benz V300 van and a Tesla Model X. Tell us your preference when you book.

Up to seven in the Mercedes-Benz V300 van, and fewer in the sedan and the SUVs. See the fleet for the seats in each vehicle.

Yes. Ask for a baby seat, child seat or booster when you book and we’ll fit it before pickup.

Yes. Tell us what you’re bringing when you book and we’ll send a vehicle with the space for it.

We run 24 hours a day, 7 days a week, including weekends and public holidays. Early flights and late-night returns are routine for us.

All Geelong suburbs and the Greater Geelong region, including the Bellarine Peninsula, Lara, Little River and Anakie. We also drive to Melbourne, the Surf Coast and regional Victoria.

Yes. We drive to Melbourne and both airports, Torquay and the Surf Coast, the Great Ocean Road, Ballarat and Daylesford. For anywhere else in Victoria, ask for a quote.

Yes. We drive couples, bridal parties and guests, and the cars come dressed with ribbon. See wedding chauffeur services.

Yes. We run private wine tours of the Bellarine Peninsula and the Moorabool Valley, to the cellar doors you choose. See wine tours.

Yes. For groups too big for the seven-seat van we send several vehicles on one booking or arrange a bus. See group transfers and bus transfers.

Yes. With hourly chauffeur hire the car and chauffeur stay with you for the hours you book, with as many stops as you need.

Yes. Chauffeur Geelong is a fully accredited chauffeur service with 15 years of experience, and every car and van is a registered commercial passenger vehicle (CPV).

A professional chauffeur. Our drivers are trained, fully licensed and background-checked, and they know the region’s roads.

Yes. Every vehicle is fully insured and roadworthy, and we keep to a strict servicing and cleaning schedule.